Refund policy

All items are final sale and are not eligible for return or exchange.

No returns accepted. No exchanges accepted.

If you have any questions before ordering, please don't hesitate to email us at sales@thepaperbutcher.com. We're here to help!

All shipping charges are non-refundable and all return shipping costs are the responsibility of the customer. However, if you receive a damaged or incorrect item, we will provide a pre-paid shipping label for you return.

If an item arrives damaged, please contact us at sales@thepaperbutcher.com within 5 days of delivery. We will need you to send us photos of the packaging and the item, along with a description of the damage so that we can work with you to resolve any issues.